Clermont County pet licensing

Why license?

In accordance with state and local laws, pet licenses are mandatory in Clermont County. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Clermont County Auditor's Office to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

How to license

Online

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!

Renew my pet’s license

My pet has a license, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the Clermont County Auditor's Office before.

License now

In-person

In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Clermont County Auditor's Office
101 E Main St Batavia, OH 45103

Clermont County Animal Shelter
4025 Filager Rd Batavia, OH 45103

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Pet license form

Download Application Form

Phone

If you're unable to complete your pet's license online, you can contact our Customer Care team for assistance. Please note that licenses are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
We can accept credit cards and Visa/Mastercard debit cards for payment.

DocuPet Customer Care: 1-877-239-6072
Hours of Operation:
Monday-Saturday: 9:00 AM - 9:00 PM EST (excluding holidays)
Sunday: 11:00 AM - 7:00 PM EST

License fees & details

Pet licenses are required for all dogs living in Clermont County. They must be renewed every year prior to December 31st. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses
Dog Licenses	NOV 1 - JAN 31	AFTER JAN 31
Dog License (1 Year)	$16.00	$32.00
Dog License (3 Year)	$48.00	$64.00
Permanent Dog License	$160.00	$176.00

Dog License
Dog License	JUL 1 - OCT 31
Puppy License	$8.00

Licenses purchased are non-refundable.
Under Ohio law all dogs older than three months of age must be licensed (ORC 955.01). All dogs kept, sheltered or owned must display a valid registration tag. The law applies regardless of whether the dog is kept inside or out.
A $16 late fee will apply if you fail to license before February 1st.
A replacement tag is available for a $5.00 fee.
Puppy licenses are available from July 1st - October 31st for puppies aged 3-months and younger.

Frequently asked questions

HELP DESK

Still have a question that you have not been able to answer?

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

LICENSING OPTIONS, DATES, AND LOCATIONS

When can I renew my pet's license?

Licenses are available for renewal each year on November 1st. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

Where can I license in person?

You may license in person at Clermont County Auditor's Office located at 101 E Main St Batavia OH 45103.

How can I license my pets?

You can license your pet online or in person at Clermont County Auditor's Office located at 101 E Main St Batavia OH 45103.
If this is your first time licensing a pet in Clermont County, click here to learn more.
If you already have an account with us or have ever licensed a pet with Clermont County Auditor's Office click here to learn more.

What is the refund policy on licenses?

No refunds are provided on licenses purchased regardless of circumstances.

When does my pet's license expire?

All licenses expire each year on December 31st.

How can I license my pet over the phone?

If you are not able to license your pet online via our DocuPet platform, you may call Clermont County Auditor's Office customer service team to update your record by calling 513-732-7150.

PROGRAM AND PARTNERSHIP

Why does the system say my address is not valid?

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Clermont County Auditor's Office directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

ACCOUNT UPDATES

How do I notify Clermont County that my pet has passed away?

We're sorry for your loss. You can update a pet's profile via your online account or call the Clermont County Auditor Office who can take care of it for you if you call (513) 732-7150.

My pet is no longer with me, but I’m still receiving renewal reminders?

We’re sorry! Unfortunately, unless you tell the Clermont County Auditor Office that a pet is no longer in your care, we have no way of knowing. Have you already told the county? You may have a duplicate account. Get in touch with Clermont County's customer service team to update your record by calling (513) 732-7150.

How do I activate my online account?

In order to activate your online account, you will need your access code and ZIP code. You may also activate your account with your pet's name, their existing tag number, your ZIP code, and your phone number. Your access code can be found on almost all communications sent to you from the Clermont County Auditor Office, including your mailed renewal letter and printed receipt. Otherwise, you can contact the Clermont County Auditor Office at (513) 732-7150.

Does my license transfer if I am moving?

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

FEES AND FINES

What is the processing fee?

For all online orders a processing fee is applied on license purchases at a rate of 2.9% + $0.30 per transaction.

Can I receive a seniors discount?

There are no senior rates to license your pet.

What is the fee for licensing?

Visit this page for licensing options and fees: Clermont County Licensing Fees

Why am I being charged a late fee?

Late fees come into effect if a license is not renewed by February 1st.

Is there a discount for licensing multiple pets?

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

I am a veteran. Are there any special rates?

Clermont County Auditor's Office does not offer any special rates for veterans. Please call 513-732-7150 to directly to discuss.

CITY INFORMATION AND CITY ORDINANCES

What species are required to be licensed?

The following species are required to be licensed: Dogs

Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)

Please get in touch with the Clermont County Animal Shelter/Dog Warden at 513-732-8854 or email dogwarden@clermontcountyohio.gov. For after-hours calls, please call 513-732-2231

Where can I find information about the pet licensing ordinance/bylaw?

Visit this page for information on licensing ordinances/bylaws: Clermont County Code